Terms and Conditions

1. Service provider

The service provider is identified as follows:

Controller / provider: Daniele Cadeddu

Trading name: Clonix

Registered address: Località Cannedu, 09028 Sestu (CA), Italia

Country: Italia

2. Scope of the service

Clonix offers digital tools to create, transform and manage media content (for example images, video, audio and text), including through third-party artificial-intelligence systems, together with related account, plan and credit features.

The public website presents the service; full features generally require an account on the application. Beta or experimental features may be offered with additional limits.

3. Age requirements

To create an account and use the service you must be at least 18 years old and able to enter a binding contract. By accepting these Terms you confirm that you meet those requirements.

4. Account and security

You are responsible for keeping credentials confidential and for all activity under your account, unless you prove unauthorised use not attributable to your negligence.

You must provide accurate information, keep relevant details up to date, and promptly notify us of suspected unauthorised access via the listed contact channels.

Clonix may refuse, suspend or close accounts that breach these Terms, present security risks or are used fraudulently, within the limits of law and without prejudice to mandatory consumer rights.

5. Plans, features and credits

The service may be offered with free or paid plans and with credit or usage-quota systems for generations and features. Details of features, limits and consumption rules appear in the interface, commercial pages or order confirmation at purchase time.

Credits and quotas, where offered, may have expiry, non-transferability or uneven consumption across features. These Terms do not hardcode prices or credit amounts: the conditions shown at order time prevail.

6. Prices, taxes and billing

Applicable prices, taxes and payment methods are those shown before you complete an order. Payments may be handled by third-party payment providers.

Subscriptions, if offered, may renew under the conditions stated at purchase until cancelled. The application does not currently expose a self-service billing portal (for example a Stripe Customer Portal): to request cancellation of future renewals, contact support via the channels listed in Contacts. Cancellation does not automatically refund a period already started, without prejudice to the mandatory rights recognised under applicable law and to withdrawal or refund remedies under law or these Terms.

7. Right of withdrawal

If you are a consumer, distance-contract and digital-service withdrawal rights may apply, without prejudice to the mandatory rights recognised under applicable law.

For digital services or digital content not supplied on a tangible medium, the right of withdrawal may in certain statutory cases be limited or end after performance or download begins, if and only if the information and consent requirements set by law are met.

These Terms do not implement an automatic waiver of withdrawal. If a request for immediate performance is collected in future (for example at checkout), it will be done only within the limits and formalities required by law, without prejudice to the mandatory rights recognised under applicable law.

8. Digital services and digital content

Clonix provides digital services and may provide digital content generated or transformed at your request. Conformity with digital content and services law is assessed under applicable rules and the characteristics stated at the time of the offer.

AI outputs may vary, contain errors or not match subjective expectations; that does not exclude statutory remedies for lack of conformity, without prejudice to mandatory consumer rights.

9. Refunds and regenerations

Refunds, chargebacks or technical regenerations (for example for system errors or clearly failed outputs) may be granted under service policies, in reasonable discretion and within legal limits.

Refunds are not excluded in all cases. The mandatory rights recognised under applicable law, the right of withdrawal where applicable, and remedies for lack of conformity of digital services or content remain reserved.

10. Acceptable use

You may use Clonix only lawfully, in line with these Terms and service instructions. You must not interfere with the platform’s security, availability or integrity, or circumvent technical or plan limits.

11. Prohibited content and uses

Without limitation, you must not:

• upload or generate unlawful, defamatory or fraudulent content, or content that infringes third-party rights;
• create or distribute deepfakes or deceptive content without required disclosures and legal bases;
• use the service for harassment, child exploitation, unlawful violence or criminal activity;
• upload third-party data without the required title or consent;
• attempt unauthorised access, prohibited reverse engineering or API abuse;
• resell access to the service in breach of these Terms or commercial conditions.

12. Rights in inputs

You retain rights in the inputs you upload or provide, subject to third-party rights. By uploading content you warrant that you have the necessary rights and consents.

You grant Clonix a technical, non-exclusive, worldwide, royalty-free licence limited to what is needed to host, process, transmit and display inputs to deliver the service you request, including sending them to third-party AI providers where the feature so requires.

13. Rights and limits in outputs

Within the limits of law and third-party rights, you may use outputs generated through your account under your plan conditions. Clonix does not warrant uniqueness, originality, non-infringement or fitness for a particular purpose of outputs.

Outputs may resemble those of other users or existing materials. You remain responsible for checking legality and suitability before any public or commercial use.

14. Third-party rights

You must not use the service in a way that infringes intellectual-property, image, trade-secret or other third-party rights. You are responsible for obtaining any authorisations, releases or licences needed for inputs and for use of outputs.

15. Likeness, voice and resemblance

If you upload or generate content that reproduces or evokes a person’s image, voice or likeness, you represent that you have legal authority to do so and that you respect the person’s rights and applicable law.

Photographs and videos of identifiable faces are personal data; they are not automatically biometric data, but may become so if processed with specific techniques aimed at unique identification. Use of clone, avatar or face-swap features may require additional consents and notices in the private area.

16. Synthetic content and AI disclosure

Outputs may be wholly or partly synthetic or modified by AI systems. You must not present them as authentic or unmanipulated where that may deceive others, especially in political, journalistic, commercial or safety contexts.

For transparency duties and good practices see also the AI Transparency page. Those user duties remain yours as author, publisher or deployer of the content.

17. Third-party providers

Clonix uses third-party providers (hosting, payments, AI and media processing, email and similar). Use of those providers is necessary for some features. Their terms and practices may apply to technical processing of data and content you submit for processing.

These Terms do not claim that providers do not train on data, that data always remain in a specific geography, or that there is no retention, unless verified and documented separately.

18. Availability, beta and maintenance

Clonix aims to keep the service reasonably available, but does not guarantee uninterrupted, error-free or undegraded performance. Maintenance, updates, AI-provider capacity limits or suspension of beta features may occur.

Experimental features may be changed or withdrawn without notice, without prejudice to mandatory consumer rights and digital-service conformity duties where applicable.

19. Moderation and suspension

Clonix may moderate, limit, suspend or remove content or access in case of Term breaches, legal duties, security or third-party rights risks, or credible reports.

Where possible and required, measures will be proportionate and information about suspension may be provided, subject to confidentiality and investigation needs.

20. Account closure

You may request account deletion from the authenticated area (deletion request) or by contacting the support or privacy channels listed in Contacts. The request is logged and handled under internal criteria; automatic or immediate deletion, or a self-service data wipe, is neither provided nor guaranteed. Clonix may close or suspend accounts for serious or repeated Term breaches, prolonged inactivity where communicated, or legal duties.

Closure may result in loss of access to content and remaining credits under plan rules, without prejudice to the mandatory rights recognised under applicable law and to statutory data-retention duties.

21. Retention and deletion

After a deletion request or account closure, data and content may be deleted or anonymised under service policies and the privacy notice, subject to legal retention, security or legal-defence needs. Automatic or immediate deletion timelines are not promised.

Backup copies or technical logs may persist for a limited period for operational reasons. For personal-data processing details see the Privacy notice.

22. Limitation of liability

To the extent permitted by applicable law, Clonix is not liable for indirect damages, lost profits, data loss or business interruption arising from use of or inability to use the service, except for wilful misconduct or gross negligence where such limits are not allowed.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, or prejudices mandatory consumer rights. Liability remains within the limits permitted by applicable law.

23. Indemnity

To the extent permitted by law, you agree to indemnify Clonix against third-party claims arising from your inputs, your use of outputs, or your breach of these Terms or third-party rights, except to the extent the claim arises from Clonix’s fault.

This clause does not limit mandatory consumer rights or duties that cannot be indemnified under applicable law.

24. Changes to the Terms

We may update these Terms to reflect changes to the service, the law or the provider’s identity. Version and effectiveness information appear at the top of the document.

For material changes, additional communication may be used. Continued use after effectiveness, where allowed by law, may constitute acceptance, without prejudice to mandatory consumer rights and cases requiring express consent.

25. Governing law and forum

Subject to mandatory consumer protection rules, these Terms are governed by: Italia.

Mandatory consumer rights remain unaffected, including where applicable the right to bring proceedings before the courts provided for by consumer-protection rules.

26. Contacts and reports

Verified contacts: privacy: cadeddudaniele79@gmail.com; support: cadeddudaniele79@gmail.com.